FAQ's

1. What is Vaughn?
Vaughn is a fashion e-commerce brand inspired by iconic styles designed for you.

2. Where is Vaughn based?
We are based in Delhi. However, we ship our products pan India.

3. What types of clothing does Vaughn offer?
Vaughn offers a curated selection of high-quality, stylish clothing including dresses, tops, bottoms and outerwear for women.

4. How can I place an order?
Placing an order is easy! Browse our collection, select your desired items, choose your size and color, and click "Add to Cart." When you're ready, proceed to checkout and follow the prompts to complete your purchase.

5. What payment methods do you accept?
We accept all major credit cards, UPI ID or electronic banking and other secure payment methods. You can view the complete list of accepted payment methods at checkout.

6. Do you offer international shipping?
No, Vaughn ships PAN India for now.

7. How can I track my order?
Once your order is shipped, you will receive a confirmation message with the details on your WhatsApp number or email. You will continue to receive updates about your package through messages. Additionally, you can track your order on the carrier's website using the link provided with the tracking number.

8. What is your exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, you can exchange your items within 7 days of receipt for exchange or receive store credit.

9. How can I stay updated on new arrivals and promotions?
Follow us on social media to stay updated on new arrivals, exclusive promotions, and special offers. You can find links to our social media pages at the bottom of our website. We will be sending new offers and arrivals on your mail too!

10. Can I collaborate with Vaughn?
We love collaborating with influencers, bloggers, and other brands. If you're interested in collaborating, please contact us at support@shopvaughn.com with your proposal. 

11. How should I wash my Vaughn garments?

For best results, we recommend hand washing your Vaughn garments in cold water with a gentle detergent. If you prefer to machine wash, use a delicate cycle with cold water and place the garment in a mesh laundry bag. Avoid using bleach or harsh chemicals, and hang dry or lay flat to preserve the fabric's quality and longevity.

12. Is Vaughn committed to sustainability?

Yes, Vaughn is dedicated to sustainability. We strive to minimize our environmental footprint through various initiatives. Our garments are made from eco-friendly materials, and we implement sustainable practices in our production processes.

13. What steps does Vaughn take to avoid wastage?

Vaughn is committed to reducing wastage throughout our supply chain. We practice mindful production by creating limited edition collections to avoid overproduction. Any leftover fabric from our manufacturing process is repurposed or recycled.

14. What should I do if I have questions or concerns about my Vaughn purchase?

We are here to help! If you have any questions or concerns about your Vaughn purchase, please contact our team. You can reach us via email at support@shopvaughn.com or DM us on Instagram. We aim to respond to all inquiries promptly and ensure your satisfaction.

15. How do I find my size in Vaughn clothing?

We provide a detailed size chart for each of our products to help you find the perfect fit. You can find the size chart on the product page. If you need further assistance, our customer service team is happy to help you with sizing recommendations based on your measurements.

16. How do I care for my Vaughn garments to ensure they last longer?

In addition to proper washing techniques, we recommend storing your garments in a cool, dry place away from direct sunlight. Use padded hangers for delicate items and fold heavier knits to prevent stretching. Regularly check for any needed repairs and address them promptly to maintain the integrity of your clothing.

17. How can I provide feedback about my Vaughn experience?

We value your feedback and are always looking to improve our products and services. You can provide feedback through our website and tagging @_shopvaughn on your Instagram stories and post . We appreciate your insights and strive to make every Vaughn experience exceptional.

18. Will the stickers and studs on Vaughn garments come off easily?

No, the stickers and studs on Vaughn garments are designed for durability and longevity. We use high-quality adhesive and secure fastening techniques to ensure they stay in place through regular wear and proper care.